Shipping Policy

Shipping Policy

Thank you for shopping with Lavere Store. This policy explains how and when your order will be processed and delivered.

Order Processing

Orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day. You'll receive a confirmation email when your order is placed and another once it ships.

Delivery Times

We ship worldwide. Once dispatched, international orders typically arrive within 7–12 business days.

Please note these are estimates, not guarantees. Delays can occur due to customs clearance, carrier issues, weather, peak seasons, or incorrect addresses.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Tracking

A tracking number will be emailed to you once your order ships. Tracking updates may take 2–5 days to appear after dispatch. You can follow your parcel using the link in your email.

Multiple Items

Items in one order may ship separately from different warehouses, so they may arrive on different dates. You won't be charged extra shipping for this.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees set by your country. These charges are the customer's responsibility and are not included in our prices or shipping fees. Please check your local customs rules before ordering.

Incorrect Address

Please double-check your shipping address at checkout. La Vere Store is not responsible for orders sent to an incorrect or incomplete address provided by the customer. If you notice a mistake, contact us immediately. We can only change the address if the order hasn't shipped yet.

Delayed, Lost or Damaged Orders

    •    Delayed: If your order hasn't arrived within 12 business days of dispatch, contact us and we'll investigate with the carrier.
    •    Lost: If a parcel is confirmed lost, we'll send a replacement or issue a refund.
    •    Damaged: If your item arrives damaged, contact us within 7 days of delivery with your order number and photos, and we'll make it right.

Order Cancellations

Orders can be cancelled only before they are dispatched. Contact us as soon as possible.

Contact Us

Questions about your order? Reach out to us through the contact page on our website or by replying to your order confirmation email. We respond within 48 hours.